HEALTHBEATS® SERVICE PROVIDERS
Last Updated: 17 June 2024
To support HealthBeats in delivering its Services, we engage third-party service providers to assist us with our data
processing activities. When we work with these service providers in our capacity as a data processor, the third-party
service provider is a sub-processor of HealthBeats (“Sub-Processor”).
Below is a list of our appointed Sub-Processors, the services they provide as well as their locations.
| Sub-Processors | Services Provided | Location of Sub-Processors |
|---|---|---|
| Amazon Web Services | Cloud service provider |
Asia – Singapore, unless data localisation is legally required
Australia and New Zealand – Australia North and South America – United States of America, unless data localisation is legally required |
| Email, file storage |
Asia – Singapore, unless data localisation is legally required
Australia and New Zealand – Australia North and South America – United States of America, unless data localisation is legally required |
|
| Oracle – Netsuite | Enterprise resource planning (ERP) and customer relationship management (CRM) | Singapore |
| PubNub | Chat technology and infrastructure provider | United States of America |
| Stripe | Payment processor | United States of America |
| MongoDB Atlas | Cloud database provider |
Asia – Singapore, unless data localisation is legally required
Australia and New Zealand – Australia North and South America – United States of America, unless data localisation is legally required |
| Fivetran | Cloud data pipeline provider |
Asia – Singapore, unless data localisation is legally required
Australia and New Zealand – Australia North and South America – United States of America, unless data localisation is legally required |
| Snowflake | Cloud data warehouse provider |
Asia – Singapore, unless data localisation is legally required
Australia and New Zealand – Australia North and South America – United States of America, unless data localisation is legally required |
Changes to Service Providers
Our business requirements may change from time to time. This means we may, for example, add or replace a Sub-Processor
if we believe that doing so will improve the delivery of our Services. We will update this page to reflect additions
and removals to our list of appointed Sub-Processor, as and when such changes happen.
Disclaimer
HealthBeats® is the trademark of the HealthBeats group. Other names and brands mentioned in this document may be
claimed as the intellectual property of others. HealthBeats makes no warranty and assumes no liability of any kind
with respect to these third-party products, services and/or properties.
The original text of this document is English – it is the official version for this document. This document may have
been translated to another language for convenience and information purposes. In the event of any discrepancy, the
original English version shall prevail.